Gold Tafetta Dress with Choker Necline

Delivery

Shipping is currently available only to the United States of America and the United Arab Emirates.

Standard delivery - $26 / FREE (Orders over $200)

Shipping options may vary depending on delivery address, purchase time and product stock status.

Returns

If you are not satisfied with the product(s) you have purchased for any reason, all you need to do is go to the nearest Fedex branch with the item and hand in the sticker that comes inside the box of the item you have received to the employee.

To make a return, item(s) must be unused, must still be in their packaging with all taksi attached and be in perfect condition.

You have 14 working days from the shipping date of your order to return your purchase from leauphant.com.

Items must be returned to us in perfect condition accompanied by the return information label. Otherwise, returns of the item(s) will not be accepted. 

Make sure all products are exactly as you received them, with tag and seal still attached. Otherwise, returns of the item(s) will not be accepted.

All shoes must be tried on a carpeted surface until you have decided to keep them. Otherwise, returns of the item(s) will not be accepted.

All products that come in their own box, including but not limited to shoes, must be returned in their original, undamaged box as this is considered part of the product. Otherwise, returns of the item(s) will not be accepted.

Please make sure to return tall products that come in their own box inside another solid carton box to not damage the original packaging. Otherwise, returns of the item(s) will not be accepted.

Underwear items cannot be returned or exchanged thought they kept in their original conditions or packaging.

Hair accessorieses cannot be returned or exchanged thought they kept in their original conditions or packaging.

Swimwear and bikini bottoms must include the hygiene sticker. Otherwise, returns of the item(s) will not be accepted.

Exchange

If you want to exchange the same product for a different color or size option or a different product, you can return the product(s) free of charge and place a new order.

There is no exchange option for online purchases.

Carrier fee

The customer is responsible for any fees or charges imposed by the carrier. Please note that we do not offer free returns.

Taxes and duties

For online purchases from the United States of America and the United Arab Emirates, the amount shown at checkout includes VAT, yet the customer is responsible for some additional charges that may apply due to the import rules of the country they live in.

L’EAUPHANT cannot be held responsible for any action and/or costs and/or taxes and/or delays due to customs over which it has no control.

WE ARE HERE TO HELP YOU!

Call us:
+9 0(850) 885 28 57

Email us:
customercare@leauphant.com

Monday to Friday: 8am – 7pm CT
Saturday: 9am – 1pm CT