Off-White Sweater

Size/Age	Length (cm)	Sleeve (cm)
8 Years	35 cm	44 cm
9 Years	37 cm	46 cm
10/11 Years	38 cm	48 cm
12/13 Years	41 cm	52 cm
14/15 Years	44 cm	56 cm

Delivery & Returns

Delivery

Standard delivery - $30 / FREE orders over $300

Shipping options may vary depending on delivery address, purchase time and product stock status.

Taxes and duties

For online purchases, the customer is responsible for some additional charges that may apply due to the import rules of the country they live in. All orders placed via leauphant.com are dispatched in accordance with DAP (Delivered at Place) terms. Taxes, duties, and customs brokerage fees are the responsibility of the customer (DAP). For detailed information, please consult the customs authority of your country.

L’EAUPHANT cannot be held responsible for any action and/or costs and/or taxes and/or delays due to customs over which it has no control.

Returns

If you are not satisfied with the product(s) you have purchased for any reason, all you need to do is go to the nearest Fedex branch with the item and hand in the sticker that comes inside the box of the item you have received to the employee.

You have 14 working days from the shipping date of your order to return your purchase via leauphant.com.

Please be advised that return shipping expenses shall be borne by the customer, except in cases where the return is necessitated by a fault or oversight attributable to us.

Items must be returned to us in perfect condition accompanied by the return information label. Otherwise, returns of the item(s) will not be accepted.

The product you have purchased should be returned in the same condition in which it is received, and should include all tags and other items that are in the original package. Otherwise, returns of the item(s) will not be accepted.

All shoes must be tried on a carpeted surface until you have decided to keep them. Otherwise, returns of the item(s) will not be accepted.

All products that come in their own box, including but not limited to shoes, must be returned in their original, undamaged box as this is considered part of the product. Otherwise, returns of the item(s) will not be accepted.

Please make sure to return tall products that come in their own box inside another solid carton box to not damage the original packaging. Otherwise, returns of the item(s) will not be accepted.

Underwear items cannot be returned or exchanged though they kept in their original conditions or packaging.

Hair accessorieses cannot be returned or exchanged though they kept in their original conditions or packaging.

Swimwear and bikini bottoms must include the hygiene sticker. Otherwise, returns of the item(s) will not be accepted.

Exchange

If you want to exchange the same product for a different color or size option or a different product, you can return the product(s) and place a new order.

There is no exchange option for online purchases.

Carrier fee

The customer is responsible for any fees or charges imposed by the carrier. Please note that we do not offer free returns.

Unable to deliver

In the event of an incomplete address, incorrect address, inability to place the parcel in the Customer’s letterbox, refusal of the parcel by the recipient, lack of information making it impossible to deliver the Product to the recipient at the appointed time, the Customer shall be responsible for all associated costs.